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OUR STORY
Design Studio
Projects
Business Partners
Media Center
News
ILCC
Client Satisfaction Form
Project & Client Details
Client
*
Company Name
Contact Person
*
Position
Email
*
Mobile
*
Project Name
*
Project Type
*
Commercial
Hospitality
Residential
Industrial
Infrastructure
Date of Completion
Phase
1. Overall Experience
How satisfied are you with your overall experience?
*
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
2. Quality of Products
How would you rate the quality of the lighting products?
*
Excellent
Good
Average
Poor
3. Technical Support
3.1- How satisfied are you with our technical support?
*
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
3.2- How would you rate the Lead Time & Delivery Commitment ?
*
Excellent
Good
Average
Poor
3.3- How would you rate the Installation Support / Site Coordination ?
*
Excellent
Good
Average
Poor
3.4- How would you rate the Flexibility & Problem Solving ?
*
Excellent
Good
Average
Poor
4. Communication & Professionalism & After-Sales & Long-Term Value
4.1- How would you rate our Responsiveness & Follow-Up ?
*
Excellent
Good
Average
Poor
4.2- How would you rate our After-Sales Support & Warranty Handling ?
*
Excellent
Good
Average
Poor
4.3- How would you rate our Maintenance Support / Spare Parts Availability ?
*
Excellent
Good
Average
Poor
5- We appreciate your strategic feedback.
Feedback
6- What challenges did you face (if any)?
Challenges
7- Business Relationship
7.1- Likelihood to Work With Us Again
Very Likely
Likely
Neutral
Unlikely
Very Unlikely
7.2- Likelihood to Recommend Us
Very Likely
Likely
Neutral
Unlikely
Very Unlikely
CAPTCHA
Head Office
38, 40 Beirut Street, Heliopolis, Cairo, Egypt
P.O. BOX 468 Heliopolis
Postal Code: 11341
(+202) 22 564 030 - (+202) 24 505 522
(+2) 0122 741 1779
(+202) 22 595 557
info@siraj-lighting.com
Customer Service
(+2) 012 888 841 18
customerservice@siraj-lighting.com
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